FAQs

Are you licensed, bonded, and certified?

We are fully insured, bonded, licensed to do business in the City of Los Angeles and Santa Monica, certified in dog training, Pet Care, AKC Canine Good Evaluator and Trainer, and graduate of the Fear Free Shelters program. Certification varies from pet care providers and dog behaviorists and trainers. All pet care providers are certified in dog and cat first aid.

Are your pet care providers certified in Pet CPR and First Aid?

Yes.

Are your pet care providers and trainers vetted and background checked?

Our pet care providers and animal trainers undergo and must pass a rigorous interview and vetting process which includes: initial screening for experience with animals, the verification of professional references, in-person panel interview, an animal care test, and a criminal background check.

What does Love At First Sit® pet care provider mean?

To us, pet care providers are defined not only as animal lovers, but also animal professionals that are qualified, skilled, and have experience and proficiency working with pets with a wide variety of dispositions and needs. They are animal advocates that give back to the community. Some of these ways include volunteering at animal shelters and rescues, networking and promoting adoptable animals, and volunteering and/or working with entities that promote the well-being of animals. They are committed to continually expanding their experience and education in animal handling, behavior, health and wellness, and keep informed about animal control services and animal regulations. With this experience and skill set, our pet care providers not only love and dote on your pet while keeping them safe, they are also able foster your pet’s strengths and manage their challenges. This enables your pet to maintain a healthy and happy disposition while they are under our care.

Do you provide pet care services to pets with medical needs that may require medication administration?

Subject to availability, we provide medication administration services, and have experience with caring for pets with a wide variety of health issues. Please inquire with us with specific types of medication administration, and health issues. However, our pet care providers are not veterinary professionals and are limited in their scope of practice. If the your pet’s medical issues require a level management and intervention outside of their practice, and if at any time they pose a risk, and/or jeopardizes the health, safety, and well being of our staff, other animals, and people, for the safety of your pet and our staff, we reserve the right to refuse, decline, or discontinue all pet services at any time for any and all reasons determined by Love At First Sit®.

Do you provide pet care services to pets with behavioral needs?

Our pet care providers are experienced and proficient in caring for pets with behavioral needs. However, our pet care providers are not pet trainers. They are limited in their scope of practice. If the your pet’s behavior at any time poses a risk, and/or jeopardizes the health, safety, and well being of our staff, other animals, and people, for the safety of your pet and our staff, we reserve the right to refuse, decline, or discontinue all pet services at any time for any and all reasons determined by Love At First Sit®. We are unable to provide pet services to animals that are deemed aggressive or vicious.

Do you reserve the right to not provide service to anyone?

Yes.  We reserve the right to refuse, decline, or discontinue all pet services at at any time for any and all reasons determined by Love At First Sit®.